Shipping policy

Shipping

Every Lorelight is shipped directly from our maker rather than through a warehouse in between — that is how the price stays where it is.

HOW LONG
Orders typically arrive within 7–14 business days. You'll receive a tracking link by email the moment your order ships. If you're buying it as a gift, please give it a little runway.

WHERE WE SHIP
We ship to the United States, Canada, Australia and New Zealand. We're working on more countries.

WHAT IT COSTS
Free to the United States and Canada. US$9.95 to Australia and New Zealand. Either way, the full total is shown at checkout before you pay.

IF SOMETHING GOES WRONG
If your tracking hasn't updated or your order hasn't arrived in the expected window, email hello@lorelight.co and a real person will help.